Terms & Conditions

General terms of sales of Fornax Technologies GmbH (hereinafter referred to as „Fornax“)


1.1 The general terms of sales apply to the delivery of components, instruments which may either be delivered alone or in combination with software or software packages, of spare parts and consumables (all together hereinafter referred to as the “Products”).
1.2 The customer agrees, at the time of the order, to comply with these conditions. Deviations can only be agreed on in writing. Deviating General Terms of the customer are only binding for Fornax if explicitly accepted in writing.


2.1 Fornax quote for the delivery is valid for 30 days upon receipt by the customer, unless agreed otherwise.
2.2 All offer and project documents shall neither be passed on to third parties nor copied unless Fornax explicitly agrees in writing. Upon Fornax request, the customer shall return all offer and project documents in connection with unaccepted quotes.
2.3 The purchase contract is concluded upon acceptance of the quote or upon submission of a separate order of Products by the customer in writing (including fax and e-mail). In case of acceptances by means of telephone, Fornax shall confirm such acceptance in writing within five days.


3.1 Fornax prices in the quotes do not include VAT, shipping costs, customs duty and insurance costs.
3.2 The prices in the quotes are based on the production costs at time of the quote and are subject to change if production costs increase until the time of the delivery, provided that the period between the conclusion of the purchase contract and delivery exceeds four months. Fornax shall only be entitled to change its prices reasonably in relation to the extent of the increase of its own costs (labor costs and costs for the procurement of raw materials and semi-finished goods) without increasing its profit margin.
3.3 Fornax arranges shipment and transportation insurance at its own discretion but at the costs of the customer [unless agreed otherwise / upon request of the customer].
3.4 All Products are delivered to the customer EXW (Incoterms 2000) Fornax factory.
3.5 Agreed delivery dates are not binding for Fornax in case of unforeseeable incidences that are independent from the will of either party, such as force majeure, which actually hinder Fornax to deliver on time, always provided that Fornax is not responsible for the delay. Delivery dates are extended if such incidents hinder a supplier of Fornax to supply components or material in due time and if neither the supplier nor Fornax is responsible for the delay. In case of such excused delays for more than one month, the customer shall have the right to cancel (rescind) the purchase contract.
anything to the contrary in the foregoing, customer may make one (1) copy of the Software Products for back-up purposes only, provided that customer reproduces all copyright notices and other proprietary legends on such copy.
3.6 The Software, including any updates, modifications and enhancements thereto, and any and all Documentation delivered by Fornax to customer shall at all times remain the sole and exclusive property of Fornax. In addition, as between Fornax and customer,


4.1. Subject to customer’s payment of the price identified on the quote, Fornax hereby grants to customer a non-exclusive license to use the Fornax software set forth in the quote and all related documentation provided by Fornax (the “Documentation,” and referred to collectively with the Software as the “Software Products”) solely for the purpose as identified in the Documentation.
4.2 Customer shall not, and shall not allow any third party to: (a) reverse assemble, decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code, or underlying ideas or algorithms of the Software; (b) provide, lease, lend, use for timesharing or service bureau purposes or otherwise use or allow others to use the Software Products for the benefit of any third party; or (c) copy, modify, incorporate into or with other software or create a derivative work of any part of the Software Products. Notwithstanding anything to the contrary in the foregoing, customer may make one (1) copy of the Software Products for back-up purposes only, provided that customer reproduces all copyright notices and other proprietary legends on such copy.
4.3 The Software, including any updates, modifications and enhancements thereto, and any and all Documentation delivered by Fornax to customer shall at all times remain the sole and exclusive property of Fornax. In addition, as between Fornax and customer, Fornax is the sole owner of any inventions, discoveries, processes, methodologies, techniques, know-how, derivative works, improvements and enhancements arising out of or relating to the Software.
4.4 Customer understands and agrees that Fornax considers the Software Products to be the proprietary and confidential information of Fornax. Customer agrees to maintain the Software Products in confidence, and except for the right of Customer to make a copy of the Software Products, Customer agrees not to disclose, duplicate or otherwise reproduce, directly or indirectly, the Software Products in whole or in part.


The risk of accidental damage and/or destruction passes to the customer upon departure of the shipment ex Fornax factory and/or stock. In case of delay of shipment due to circumstances for which the customer is accountable the risk passes to the customer upon readiness of the merchandise for shipment.


Payments are due thirty (30) days after the date of the invoice. Upon expiration of this thirty days payment period, late interest in the amount of eight percentage points per annum above the then current base rate pursuant to section 247 of the German Civil Code (BGB) is payable. The customer has no right to offsetting unless the customer’s claim was explicitly approved in writing by Fornax or is uncontested or final and absolute. The customer has no right to assign any claims to a third party without written consent of Fornax. Section 354a of the German Commercial Code (HGB) shall remain unaffected.


Fornax keeps full title in all Products delivered to the customer as long as the customer has not fulfilled all of its payment obligations in connection with the delivery of the respective Products. During the retention of title, the customer shall not sell, pledge, mortgage, grant security interest or otherwise dispose of the respective Products. The customer authorizes Fornax to make registrations or filings with the competent authorities that might be necessary to effect such retention of title.


8.1 Depending on the Products delivered and as agreed between the parties, Fornax may perform an Installation Qualification as well as support an Operational Qualification at the premises of the customer.
Installation Qualification is understood as a qualification performed at the time of installation which documents that all aspects of the installation comply with the manufacturer’s specifications.
Operational Qualification is understood as a qualification performed subsequent to installation which documents that all parts of the supplied equipment perform consistently within limits and tolerances as jointly specified by Fornax and the customer.
8.2 The customer shall sign a qualification protocol to confirm the performance of the Installation Qualification and Operational Qualification, such qualification protocol is deemed to constitute the customer’s acceptance (“Acceptance”).
8.3 In any event it is the customer’s responsibility to carry out a Performance Qualification, which is understood as the qualification establishing confidence through appropriate testing and/or calibration procedures that the final result of a specified process or assay meets all release requirements with regard to proper functionality, gauging, and safety. Fornax only assists in such Performance Qualification under the terms and conditions to be agreed on between the parties in a separate agreement. Unless otherwise stipulated in such an agreement, Fornax does not assume any liability for any performance parameters subject to testing in a Performance Qualification.


If the customer intends to resell, lease or otherwise dispose of or relocates any of Fornax Products that are subject to medical device or similar regulations in any jurisdiction to any third party or another business unit, he/she shall inform Fornax in writing about such intention at least four weeks prior to the actual execution by indicating the serial number of the Products as well as the identity, location and scope of business of the respective receiver. This obligation shall not affect the customers’ general right to dispose of the Products within the boundaries of applicable law. The customer shall at all times keep appropriate records ensuring traceability of each instrument purchased from Fornax and has to allow Fornax and any competent governmental authority access to such records upon request within his ordinary business hours.


10.1 Fornax warrants that the Products are free from defects and that they – as the case may be – meet the specification agreed between the parties.
10.2 Fornax shall not be liable for defects for which it is not responsible, in particular for defects caused by the following conduct of the customer: inappropriate or improper use, non-observance of the operations instructions, modifications of the Products, incorrect start-up of operation, faulty treatment, incorrect installation, use of unsuitable accessories or spare parts (including but not limited to software, instruments or reagents) and inappropriate repair works. Fornax shall not be liable for natural wear and tear or ordinary abrasion. Fornax shall also not be liable if the Products or parts of the Products are used together with instruments or software other than those delivered by Fornax. Fornax does not guarantee that the use of the Software will be uninterrupted or error-free.
10.3 The warranty period (period of limitations) is 12 (twelve) months beginning with the receipt of the Products by the customer or in case an Installation Qualification or Operational Qualification is carried out and/or supported by Fornax 12 (twelve) months beginning with the Acceptance (as defined in Section 8). For claims for damages due to other reasons than defects of the Products or for rights of customer with respect to defects concealed in bad faith or defects caused intentionally, the statutory period of limitations shall apply.
10.4 The customer shall inspect the Products immediately after receipt for defects and shall notify any obvious defects to Fornax within 10 (ten) days after receipt of the Products in writing. Hidden defects must be notified to Fornax in writing immediately upon their discovery. If the customer fails to notify Fornax of obvious or (detected) hidden defects, respectively, any warranty claims regarding such defects shall be excluded
10.5 Fornax has choice to either rectify the defect or to replace defective Products. If (i) such rectification fails or if (ii) the replacement is defective too or if (iii) it has not been delivered within a reasonable time period granted by the customer or if (iv) the remedy is unreasonable for the customer or if (v) Fornax has refused such remedy according to section 439 subsec. 3 of the German Civil Code (BGB), the customer has the right, at its option, to (i) claim an accordant reduction of the purchase price or to cancel (rescind) the purchase contract and to return the Products and (ii) to claim damages pursuant to para. 11 below or the reimbursement of its futile expenses. [In case of defects that do not restrain the fitness of the Product for the intended purpose, the customer does not have the right to the cancellation of the purchase contract.]
10.6 Limited remedies in case of Products not being serviced by Fornax If Fornax neither performs an Installation Qualification nor supports an Operational Qualification and if the products are not serviced by Fornax or Fornax affiliates, the customer’s sole remedy in case of defects is the right to delivery of those spare parts free of charge by Fornax that are necessary to repair the defective Products.


11.1 Subject to the provisions in para. 11.2, Fornax statutory liability for damages shall be limited as follows:
(i) For damages caused by a slightly negligent breach of a material contractual obligation Fornax shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract;
(ii) Fornax shall not be liable for damages caused by a slightly negligent breach of a non-material contractual obligation.
11.2 The limitation of liability as set out above does not apply to any mandatory statutory liability (in particular to liability under product liability) or to any liability for a specific guarantee accepted by Fornax nor to any liability for culpably caused personal injuries.
11.3 The customer shall take all reasonable measures necessary to avert and reduce damages.


12.1 To the extent required by applicable medical devices law or similar law governing the use of the Products, the Products shall only be used within the purpose, specifications, and fields of application as defined in the quote and/or product description issued by Fornax (“Intended Use”), and shall not be modified or combined with other items in a way not compliant with their Intended Use. The Intended Use also includes a designation of a Product as a single-use medical device, or a research-use-only product, or a general laboratory equipment. Fornax does not assume any liability vis-à-vis the customer and does not warrant legal or regulatory compliance for Products operated and/or modified and/or combined with other items beyond their Intended Use.
12.2 If the customer operates and/or modifies the Products and/or combines them with other items beyond their Intended Use, the customer shall hold Fornax harmless from any third parties’ claims, including actions taken by public bodies, to the extent such claims or actions arise in connection with the customers operations, modifications, or combinations of the Products beyond their Intended Use, and as a result of a willful or negligent conduct of the customer, if and to the extent Fornax is not responsible for such third party claim or action. This also applies in case of a resale of Products modified or combined with other items beyond their Intended Use by the customer to third parties.


13.1 The customer undertakes to only use, service and maintain the Products in full compliance with all applicable laws and regulatory requirements and any instruction given in Fornax manuals accompanying the Products. The customer shall in particular make all necessary notifications of incidents or near incidents and of recalls to the competent authorities as set forth by applicable laws and regulations, and provide Fornax with a copy thereof immediately upon issuing such notification. Without prejudice to the customers’ notification duties pursuant to applicable laws and regulations, the customer shall in any event notify Fornax in writing of any incident coming to his knowledge which is equal to a malfunction, failure or deterioration in the characteristics and/or performance of a Product, or an inadequacy in the labeling or the instructions for use that, directly or indirectly, might lead to or might have led to the death of a patient, or user or of other persons or to a serious deterioration in their state of health; all notifications of incidents to Fornax shall be made immediately upon coming to the knowledge of the customer, but at the latest within 3 (three) working days hereafter.
13.2 The customer shall ensure maintenance of the Products by qualified personnel only. Upon request of Fornax, the customer shall provide Fornax with all relevant service documentation.
13.3 If the customer fails to ensure legal or regulatory compliance with respect to the operation of the Products, the customer holds Fornax harmless of damages, losses, claims and expenses to the extent such damages, losses, claims and expenses arise in connection with the customer’s wilful or negligent failure to ensure legal or regulatory compliance.


14.1 Exclusive venue for all disputes arising under or in connection with the contractual relationship of the parties shall be Koblenz.
14.2 German law shall apply with the exception of the United Nations Convention on Contracts for the International Sales of Goods (CISG), which is excluded.


Should any provision of the these General Terms of Sales or any other contractual arrangement between the parties referring to these General Terms of Sales be or become invalid, the other provisions shall not be affected and the parties shall use their reasonable endeavours to reach agreement to have the invalid provision replaced by a valid arrangement which comes as close as possible to the purpose of the invalid provision and to the intention of the parties related to such provision.